Search Results for: Felt covered
you're wrong." arguing always puts your opponent in a defending position, makes him or her to argue back, and intensifies his or her desire to win the contest of rightness and will. so, agree first, that turn it around. roger dowson, the author of secrets of power negotiating, advises to use the feel, felt
, found ( f) formula to diffuse the competitive spirit. for instance, if you are selling something, and your prospective buyer says, "your price is way too high," don't argue. say instead, "i understand exactly how you feel about that. many other people have felt exactly the same way as you do when they...
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